Frequently Asked Questions · One Tree Integrative Medicine
Questions we get from new patients.
Answered honestly.
Most of these questions come up in the free consultation. We’ve answered them here as plainly as we can — including the ones where the honest answer is “it depends” or “we don’t know yet.” If something isn’t covered, the consultation is the right place to ask.
“The free consultation is genuinely free — no intake forms, no commitment, no pressure. If One Tree isn’t the right fit, we’ll tell you that and try to point you somewhere useful.“
Getting Started
The basics — what the free consult involves, whether One Tree is right for you, and how to begin.
What actually happens during the free consultation?
It’s a 40-minute visit or video call. No intake forms beforehand, no commitment afterward. Dr. Jamie will ask you to briefly describe what’s been going on — your main concerns, what you’ve already tried, and what you’re hoping to find. She’ll ask a few clarifying questions.
At the end, she’ll tell you honestly whether One Tree seems like a good fit for your situation. If it’s not — if what you’re dealing with falls outside her scope or would be better served somewhere else — she’ll tell you that too, and try to point you in a useful direction.
There’s no sales pitch involved. The point is to have enough information to make a good decision — on both sides.
How do I know if One Tree is the right fit for me?
One Tree tends to be a good fit for people who have one or more of these experiences: you’ve seen multiple providers and still don’t have a clear answer; your labs keep coming back “normal” but you feel anything but; you’ve been given a diagnosis but the treatment isn’t working; your symptoms are complex, chronic, or keep shifting; or you simply want a provider who has time to actually understand your full picture.
One Tree is probably not the right first stop if you need urgent or emergency care, or if you have a straightforward acute issue that conventional medicine handles well. Dr. Jamie will tell you this directly on the free consult if it applies.
If you’re not sure whether your situation fits, the free consultation exists exactly for that question.
What should I bring or prepare for my first full appointment?
The most useful thing you can bring is your history — whatever documentation you have of what you’ve been through. Prior lab results, imaging reports, a list of medications and supplements, previous diagnoses, and any notes you’ve kept about your symptoms are all helpful.
Don’t worry if it’s not organized. Many patients arrive with a folder full of papers and no clear thread connecting them. That’s fine — that’s part of what the first appointment is for. What matters more than paperwork is your ability to describe your experience in your own words: what you’ve noticed, what’s changed, what’s stayed the same, what made things better or worse.
First appointments are 60 minutes minimum. You won’t be rushed.
Do I need a referral to become a patient?
No. You can reach out directly — through the booking link on this site or by emailing Dr. Jamie. There’s no referral required and no waitlist system. The free consultation is the starting point, and it’s open to anyone.
Cost & Insurance
What things actually cost, why insurance isn’t accepted, and what to do if the full protocol isn’t affordable.
What does it cost? Do you take insurance?
One Tree does not accept insurance. Appointments are self-pay. Services start at $90, but the actual cost depends on what’s involved in your care — which services are appropriate, how many appointments are needed, and what testing is warranted for your specific situation.
Every cost is discussed openly during your free consultation before you schedule anything. You’ll know what to expect before you commit to a single appointment.
Some patients use HSA or FSA funds for One Tree services. Some labs may be billable through insurance depending on your plan.
Why don’t you take insurance? Doesn’t that limit who can access your care?
It’s a fair question. The honest answer is that the kind of care One Tree provides — 60+ minute appointments, comprehensive lab panels, individualized protocols — isn’t financially viable within insurance reimbursement structures that were designed for 8-minute visits and standardized treatments.
Insurance not being accepted is a real barrier for some people, and Dr. Jamie doesn’t minimize that. What she can do is be fully transparent about costs upfront, work with patients on what’s most essential versus what can be phased in over time, and structure care around what’s genuinely necessary — not a default package.
What if I can’t afford the full recommended protocol?
This comes up, and it’s handled honestly. If a full protocol isn’t financially feasible right now, Dr. Jamie will have a direct conversation about what’s most important to address first, what can reasonably wait, and what a scaled-down starting point might look like.
She won’t recommend things you don’t need, and she won’t push a plan you can’t sustain. The goal is care that’s actually doable for your life — not a perfect-on-paper protocol that falls apart because of cost or logistics.
Are lab costs included in the appointment fee?
No — labs are a separate cost. The specific panels ordered depend entirely on your situation, so there’s no standard fee to quote here. What Dr. Jamie will do is explain what she wants to test, why, and what it costs before anything is ordered. You’ll never receive a lab bill that wasn’t discussed in advance.
Some standard labs may be coverable through your insurance even if the appointment itself isn’t. It’s worth checking your plan before assuming everything is fully out-of-pocket.
What to Expect
Timelines, number of appointments, medications, telehealth, and what happens when the plan needs to change.
How long before I start feeling better?
There’s no honest answer that applies to everyone. Some patients notice meaningful changes within a few weeks. Others are working through patterns that took years to develop, and the timeline reflects that.
What Dr. Jamie will give you is a realistic sense of what to expect for your specific situation — not a promise, but a clear explanation of what we’re working toward, what the markers of progress look like, and how we’ll know if something needs to be adjusted.
Anyone who guarantees you a specific timeline before understanding your full history is telling you what you want to hear. That’s not how this works.
How many appointments will I need?
This varies considerably depending on the complexity of your situation and which services are involved. Some patients reach their goals in a handful of visits. Others with more complex or longstanding conditions are in ongoing care over months.
After the intake appointment and initial labs, Dr. Jamie will give you a clearer picture of what a realistic arc of care looks like for your case — including her best estimate of how many visits, at what frequency, and what the ongoing monitoring would involve.
Do you offer telehealth, or is it in-person only?
Both. One Tree sees patients in-person and via telehealth across Colorado. Some services — particularly those involving hands-on treatment like neural therapy or B.E.S.T. — require in-person visits. Others, including many follow-up appointments and consultations, can be done via video.
Dr. Jamie will let you know which appointments need to be in-person for your specific plan versus which can be handled remotely.
What happens if the first treatment plan doesn’t work?
It gets adjusted. That’s not a failure — it’s part of how integrative medicine works with complex conditions. Dr. Jamie monitors your response and expects to refine the approach as new information comes in.
You should expect ongoing communication about what’s working, what isn’t, and why. If a particular service or protocol isn’t producing the response she expected, she’ll tell you that directly and explain what the next step is. The goal is to keep learning about your body — not to defend the original plan.
What integrative medicine actually means, the evidence question, and how One Tree works alongside existing care.
What’s the difference between integrative medicine and conventional medicine?
Conventional medicine excels at acute care, diagnosis, and conditions with well-established treatment protocols. When something needs to be identified quickly, managed with pharmaceuticals, or treated surgically, it’s the right tool.
Integrative medicine works from a different starting point: the whole person, the root cause, and the upstream factors that drove the condition to develop. It’s particularly useful for chronic and complex conditions that don’t respond well to the one-diagnosis, one-treatment model — partly because those conditions usually have multiple contributing factors that conventional workups don’t investigate.
One Tree doesn’t ask you to choose between them. Dr. Jamie uses both — each where it’s genuinely strongest.
Is this evidence-based? How do I know these treatments actually work?
It depends on the treatment. Some of what One Tree offers has a strong clinical evidence base — bioidentical hormone therapy, for example, is well studied. Others, like neural therapy, have a long clinical history and substantial practitioner literature, but fewer large randomized trials than pharmaceutical interventions.
Dr. Jamie will be direct with you about the evidence level for anything she recommends. She won’t oversell the science, and she won’t recommend something she doesn’t believe is clinically warranted for your situation. If you ask her about the evidence base for a specific treatment, she’ll give you an honest answer — including the limitations.
Skepticism is healthy. Dr. Jamie would rather you ask hard questions than proceed on blind trust.
Can One Tree work alongside my existing doctors and specialists?
Yes, and this is encouraged. Dr. Jamie doesn’t position One Tree as a replacement for your existing care — it is an addition to it, focused on the questions your other providers haven’t had time or tools to investigate.
If you’re seeing a specialist for a specific condition, Dr. Jamie will be aware of that context and coordinate accordingly. She’s also happy to share records and communicate with other members of your care team if that’s useful to you.
My previous doctor said integrative medicine is unproven. Should I be concerned?
It’s worth taking that concern seriously rather than dismissing it. Some of what gets called “integrative medicine” is genuinely unproven or poorly supported. Dr. Jamie is aware of this landscape and is selective about what she offers — she doesn’t practice everything that falls under the integrative umbrella.
The more useful question is: what specifically is being recommended, and what’s the evidence base for it in your situation? That’s a question Dr. Jamie is comfortable answering in detail. If a previous provider has concerns about a specific treatment she’s proposed, she’s open to that conversation directly.
Integrative medicine is a broad term that covers everything from rigorously studied interventions to approaches with very little scientific backing. Asking which category a recommendation falls into is always reasonable.
Practical
Location, telehealth, communication between appointments, and what to do if you’ve been disappointed before.
Where is One Tree located? Do I need to be local to Colorado?
One Tree is based in Evergreen Coloardo. In-person appointments are available locally. Telehealth appointments are available to patients throughout Colorado.
If you’re not local and considering telehealth, the main limitation is that some services — particularly hands-on treatments like neural therapy and B.E.S.T. — require in-person visits. For those services, you would need to plan travel. For others, telehealth works well and many patients manage their ongoing care that way.
How do I communicate with Dr. Jamie between appointments?
One Tree uses a patient portal for ongoing communication. Dr. Jamie is responsive to questions between appointments, particularly if something unexpected comes up with your treatment response or you have a question about a recommendation.
That said, One Tree is a small practice, and Dr. Jamie manages her own patient relationships. Complex new questions or concerns are usually better addressed in a scheduled appointment than through back-and-forth messages.
For general questions before becoming a patient, you can reach out by email: drjamie@onetreecolorado.com
I’ve been disappointed by providers before. What makes this different?
That’s a fair thing to say out loud, and it’s worth answering honestly rather than with reassurance.
The structural differences are real: longer appointments, more comprehensive investigation, a broader set of tools, and a genuine focus on root cause rather than symptom management. Those things matter — they’re the reason many patients find answers here that they couldn’t find elsewhere.
But One Tree isn’t a guarantee. Dr. Jamie won’t be able to help everyone. Some conditions fall outside her scope. Some situations won’t respond to what she has to offer. She’ll tell you that if it applies — she’d rather you find the right care than stay in a relationship that isn’t producing results.
What she can promise is this: you’ll be heard, your history will be taken seriously, and you’ll always know exactly what’s being recommended and why. Whether that’s enough is something you can only evaluate by starting the conversation.
The free consultation is the right starting point. Come with your questions — including the hard ones.
Still Have Questions?
Schedule a consult today.
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40 minutes. Free. No intake forms required beforehand.
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If we’re not the right fit, we’ll tell you — and try to point you somewhere that is.
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Prefer email? Reach Dr. Jamie directly at drjamie@onetreecolorado.com
Before you call, it helps to know:
A brief description of your main concern or symptom history
What you’ve already tried or been told by other providers
What you’re hoping to find or change
Any specific questions you want answered on the call
“You’ve been patient long enough. Let’s find real answers.“